The screen goes black for a moment, but when it returns to normal, a hooded figure is standing behind Kelly. Amaya is in the shower, so her roommate Kelly (Chelsa Alden) goes to camera to talk to him. Matias looks up the address from the video, and discovers that a girl went missing from there: Erica Dunne, the person who's account Charon IV was using. The last video is of a girl sleeping in her room while a kidnapper enters and looks at the camera. The group views various videos on the laptop, most of which are girls being tortured. Damon realizes that 'Norah C.' is Charon spelled backwards. Matias stops talking to Charon68 when it gets too disturbing. Matias googles trephination, where it is discovered that it means drilling a hole in a skull. He asks what it is for, and they mention a video, as well as trephination. The user, Charon68, talks to Matias through another message board, 'The River', asking if the payment went through.

Matias sees a message for Norah, asking about payment they received for a video that Norah shared. Serena wishes that she told her mom sooner because she is on life support due to her brain cancer. Serena and Nari reveal that they recently became engaged. After being suggested to clean his hard drive, Matias finds that the hard drive is full and begins removing files. They play a game of Cards Against Humanity while Matias tries to get back in touch with Amaya. Matias then gets on a Skype video call with his friends - tech wiz Damon (Andrew Leeds), conspiracy theorist AJ (Connor Del Rio), DJ Lexx (Savira Windyani), and couple Serena (Rebecca Rittenhouse) and Nari (Betty Gabriel). Matias logs out of Norah's Facebook page, but keeps getting messages addressed to Norah.

He shows her the software on video chat, but she becomes upset because it makes it only convenient for her to understand him, but not for him to understand her, and she logs out. He is making this software for his girlfriend Amaya. He begins working on his new app named 'Papaya', which hears the user's voice and posts their words on the screen. Matias O'Brien (Colin Woodell) is working on a new laptop that he has recently acquired, originally belonging to someone named ' Norah C. No events or characters from the previous film are referenced, but it presumably takes place in the same universe.

The plot takes place around 4 years after the events of Unfriended in the year 2018.

Unfriended dark web torrent